Supporting Ukrainian Refugees and Community Workers in Ireland: Lessons Learned from a Training and Support Initiative

Abstract

This study focuses on a training and support initiative developed and implemented throughout Ireland as a response to Ukrainians fleeing the war. It discusses pre-existing challenges to the social service and community-based organizations working with Ukrainians, infrastructure inadequacies of the Irish refugee and international protection program, and how multiple community organizations have come together to respond to the needs of the community. We review the approach to address the need to bolster crisis intervention and trauma-awareness skills, share two years of data, and the success of implementing a community outreach and partnerships model during a crisis. Galway Rural Development supported the initial establishment of the crisis intervention training, Crisis Intervention and Trauma: Working with Ukrainians. The training was initially developed as a three-hour, online session. It quickly developed into a full-day training funded by Irish Red Cross and the European Commission.To date, nine (9) full day trainings have been provided throughout Ireland, and several shortened primer trainings have been delivered. Next steps include training trainers in the Crisis Intervention training, development and implementation of Secondary Trauma and Self-Care to be delivered to social service workers, and development and implementation of Crisis Intervention and Trauma II. We provide with an overview of the program, understanding the needs of the community and successful collaboration, and discussion around implementing a successful community-based program amid a crisis.

Presenters

Jennifer Mincin
Associate Professor, Masters in Public Administration, Graduate School, SUNY Empire University, Galway, Ireland

Details

Presentation Type

Paper Presentation in a Themed Session

Theme

2026 Special Focus—Bridging Boundaries: Collaborative Solutions to Complex Social Issues in an Interconnected World

KEYWORDS

Community-based solutions, Ukrainians, Refugees, Training and Collaboration, Crisis and Trauma