Is Social Media the New Travel Agent?: Exploring the Influence of Digital Platforms on Modern Travel Decisions

Abstract

In today’s hyperconnected world, social media has become more than a tool for communication; it’s a powerful force shaping where, how, and why people travel. Platforms like Instagram, TikTok, and YouTube influence travelers’ choices, from destination inspiration to itinerary planning and experience sharing. This study examines how user-generated content, influencer marketing, and social validation redefine traditional travel agendas. Through the lens of digital behavior and tourism trends, we explore whether social media is now the primary driver of travel decisions, surpassing guidebooks, travel agents, and even personal recommendations. We also consider the implications for tourism boards, travel brands, and consumers navigating a landscape where likes, shares, and algorithms increasingly determine the world’s most sought-after destinations.

Presenters

Amy Pouncy
Digital Learning Manager, Boston Scientific

Details

Presentation Type

Paper Presentation in a Themed Session

Theme

Changing Dimensions of Contemporary Tourism

KEYWORDS

Social Media, Digital Tourism, Travel Trends, Destination Marketing, Tourist Behavior, Contemporary Travel, Technology and Tourism, Online Influence, Leisure Innovation, Changing Travel Patterns