Abstract
Emotional Intelligence (EI) has emerged as a key predictor of effective leadership and well-being, particularly in high-pressure environments such as healthcare and human services. This paper explores the core dimensions of EI, including self-awareness, self-regulation, and empathy, and their influence on leadership capability, team dynamics, and resilience. Drawing on multidisciplinary models and empirical findings, we present strategies to enhance EI among professionals, with a focus on gender and cultural considerations. Practical applications for leadership development and workforce training are discussed, offering actionable insights for improving psychological safety, decision-making, and organisational outcomes.
Details
Presentation Type
Paper Presentation in a Themed Session
Theme
Health Promotion and Education
KEYWORDS
Emotional Intelligence Self-awareness Leadership development Organisational psychology Healthcare workforce Resilience
