Emotional Intelligence in Healthcare - Reviving Qur’anic Value of Ṣabr Jamīl for Holistic Wellbeing: A Faith-Based Framework for Spiritual and Emotional Resilience in the Age of AI

Abstract

This study investigates the intersection of emotional intelligence (EI), spirituality, and holistic healthcare by reviving the Qur’anic value of Ṣabr Jamīl (beautiful patience). Drawing from the ESQ model popularized in Indonesia—integrating Intelligence Quotient (IQ), Emotional Quotient (EQ), and Spiritual Quotient (SQ)—the paper positions Ṣabr Jamīl as an indigenous emotional resilience framework rooted in Islamic metaphysics and prophetic psychology. The research uses a conceptual analytical method, framed by transpersonal psychology and Islamic epistemology, to examine how Qur’anic values can guide healthcare workers in managing emotional fatigue, moral distress, and social instability in their professional environments. As artificial intelligence (AI) technologies increasingly permeate clinical decision-making and patient care, this paper asserts the need for an equally robust development of emotional and spiritual intelligence among human caregivers. The study proposes a Qur’an-based EI framework—anchored in Ṣabr Jamīl, tawakkul, and rahmah—to realign the human spirit with compassionate caregiving. It argues that such a model not only strengthens the emotional resilience of frontline workers but also restores the maqāṣid al-sharīʿah objectives of protecting life (nafs) and intellect (ʿaql) through ethically grounded care. The paper concludes with recommendations for integrating spiritual EI training modules in medical education, especially in Muslim-majority contexts, and calls for renewed interfaith and cross-disciplinary collaboration between religious scholars and healthcare institutions in shaping emotionally intelligent, AI-compatible care systems. This paper offers an Islamic ontological alternative to a mechanistic AI future.

Presenters

Ibrahim Abdul Mugis
President, AWQAF AFRICA, Malaysia