Meeting and Communicating Together Thanks to Museum Mediation : Towards Inclusive and Participatory Labels?

Abstract

The museum’s participatory and inclusive actions are essential components of its social role. I see encounters between visitors as the ultimate goal of participation, and see inclusion as addressing all publics at the same time through Universal Design (UD). With UD, situations of disability must be anticipated, so as to combine all accessibility features in a single device. In its transposition to museums, it seems to me that UD could also take into account other public issues : could we draw on the wealth of museum programs currently being often developed specifically for segments of the public? Should the social work of museums be shared with all publics? This transversality could offer many ways of discovery. It would then be possible to envisage the sharing of specific programs as networking for social use. To develop this hypothesis, I question inclusion and participation through museum labels. So, following on from my work on universal mediation, I have developed an “inclusive and communicating writing” that includes the means of communication used by our fellow citizens perceived as disabled: Braille, Sign Language, Easy to Read, Augmentative Alternative Communication. Making these means of communication visible and learnable on all museum labels would encourage encounters and break down barriers. Then, to question the participatory aspect of written mediation through the label, I take the example of the participatory methodology Meet Me at MoMA, developed for visitors with dementia. As part of an applied research project, I’m experimenting with the creation of an inclusive, participatory label.

Presenters

Muriel Molinier
Lecturer in Information and Communication Sciences, Events, Mediation of Arts and Sciences, Versailles / Paris-Saclay University (France), Yvelines, France

Details

Presentation Type

Paper Presentation in a Themed Session

Theme

2025 Special Focus—Galleries, Libraries, Archives & Museums: Engines of Innovation and Social Participation

KEYWORDS

MUSEUM,MEDIATION,UNIVERSALDESIGN,INCLUSION,PARTICIPATION,COMMUNICATION,LABEL