Abstract

The objective of this article is to examine and explore the professional experiences of hospital staff using life-story methodology, with a particular focus on the prevalence and impact of stress and burnout. The study, conducted at the Taroudant Provincial Hospital in Morocco, is based on interviews with ten participants, including nurses, doctors, and administrative staff. The results, based on the Job Demands-Resources (JD-R) model, identify key factors of burnout such as workload, lack of resources, and emotional pressure as significant contributors to burnout. The lack of organizational support and the utilization of outdated work methods serve to exacerbate the phenomenon. The study emphasizes the significance of achieving a balance between work demands and resources in order to mitigate burnout and enhance well-being and performance at work. Recommendations are proposed to optimize resource allocation, improve working conditions, and give greater recognition to public health staff, highlighting the crucial role of organizational support.