Abstract

The study generally presents an overview of factors that predominate job performance while also assessing the effects of job performance on organizational citizenship behavior (OCB). The study focuses on the mediating role of workplace spirituality and further analyzes its four dimensions: meaningful work, sense of community, mindfulness, and compassion. By applying a cross-sectional framework, the study designed and collected data by way of structured questionnaires, administered all in a single time. Following this, advanced statistical tools (e.g., SPSS 26, Excel, and AMOS) were used to perform structural equation modeling and regression analyses, thereby thoroughly testing the hypotheses and thus validating the research model. In other words, the findings show that meaningful work and a sense of community mediate the relationship between job performance and OCB, augmenting the level of engagement and positive behaviors of employees in the organization, going beyond their formal obligations. Mindfulness, however, did not show any significant mediation, while compassion was found to respond differently in different situations. The study thus concludes that, when incorporated into organizational strategies, workplace spirituality may create conditions under which employees are better able to perform their work, resulting in improved organizational output; practitioners stand to gain from this work. The study presents an unprecedented investigation of the effect of job performance on OCB, thus making an equal contribution to defining both the effective and complex aspects of workplace spirituality.