Abstract

This study explored the experiences of external markers with the Invigilator App for e-proctoring at a South African open distance e-learning (ODeL) institution. It also sought to determine some common cheating behaviors detected by this app and by the markers during the assessment of student examinations. Current research indicates that the limited number of proctoring technologies available on the market remain largely untried and untested, with a scarcity of studies focusing specifically on external markers’ experiences with the Invigilator App. I could not find any studies that focused on external markers’ perspectives with this app. This study therefore seeks to address that gap. A qualitative approach was used involving seven (n = 7) external markers who participated in semi-structured interviews. Additionally, documents were retrieved from the Invigilator App to analyze some of the cheating behaviors detected. Findings indicate general support for e-proctoring among external markers despite their limited exposure to such technologies. The study also identifies common student cheating behaviors detected by the app. Recommendations focus on the need for enhanced training and fostering professional learning communities to uphold academic integrity.